The Nicest and Most Helpful Service
Posted on: December 05, 2012
The Nicest and Most Helpful Service

I came into contact with a young lady in your DeLand office named Sheniqua. I was in customer service for more than 15 years and was a manager for over 25 years so based on my experience I can honestly say that she is the nicest, most helpful, professional, and knowledgeable person that I have ever had the good fortune to come into contact with as a customer. I don’t know Sheniqua, and never met her in person, but I would like to thank her for being as nice and helpful as she is when assisting customers. She is a great representative for Bright House Networks and there are not enough adjectives to reflect how terrific she is in her job.

Warm Regards,


Palm Bay, Florida

Editor’s Note: Your stories help us serve our customers better, and we love to hear from you! We look forward to hearing how we may have helped make your day brighter. Do you have a positive customer service story you’d like to share with us? We invite you to tell us about your experience at

(Visited 133 times, 1 visits today)
Chris Berry
Chris Berry

(0) Readers Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

Check out great content on the Charter Newsroom and Charter our Community

Now that Charter Communications, Time Warner Cable and Bright House Networks have completed their transactions, we invite you to visit the Charter Newsroom and Charter our Community.

The Charter Newsroom is where you can find press releases and all the latest news about Charter.

The Charter our Community website features the inspiring stories behind Charter our Community, Charter’s national philanthropic initiative to improve unsafe and unhealthy homes across the United States. You can also find useful tips to keep your home safe and healthy, ways to join our efforts and get help through the program.

For now, we won’t be posting new content to Untangled.

But you’ll see lots of great content added to the Charter Newsroom and Charter our Community, as we work to combine the success stories of all three companies.

Check us out!