Editor’s Note: Your stories help us serve our customers better, and we love to hear from you! From time to time, we’ll feature stories or letters you have shared that highlight our commitment to outstanding service. We look forward to hearing how we may have helped make your day brighter.
Your service technician Greg responded to my service call. The issue was a difficult intermittent problem but his patience and concern left behind a satisfied customer. Greg worked very hard and we are very happy with the service. You do not meet people like Greg every day and we feel fortunate he came to our home. His diligence should be recognized.
Sincerely, Mr. Garcia – Kissimmee, Florida
Do you have a positive customer service story you’d like to share with us? We invite you to tell us about your experience at brighthouse.com/shareyourstories.
Thanks for visiting the Bright House Networks Blog. We welcome you to participate in the conversation on House2House. Please note, any service-related concerns will not be resolved on the Blog. They will be addressed by our dedicated Customer Care team (select from above Online Care options). Also, to find out if a product or service is available in your area,