I am excited to announce our new customer service handle on Twitter — @BrightHouseCare! A few years ago, @BHNInsider was created to provide updates and information on new products and services. @BrightHouseCare allows us to expand our presence and connect our Customer Service team to you on Twitter. Bright House Networks customers, as always, will receive our award-winning service through this new online option.

As for me, @BHNInsider, I am more excited than ever about the opportunity to serve you through tweets and direct messages. You can still find me sharing information and connecting with you about what goes on inside the house on Twitter in 140 characters or less.

Do you have a Bright House Networks customer service Twitter story? We invite you to share it below.