Editor’s Note: Your stories help us serve our customers better, and we love to hear from you! From time to time, we’ll feature stories or letters you have shared that highlight our commitment to outstanding service. We look forward to hearing how we may have helped make your day brighter.
Your service technician Kalen arrived right on schedule. After discussing the issue, he professionally diagnosed the situation and explained how each component worked. Kalen also improved the video connections and the ability for us to enjoy our cable experience.
Do you have a positive customer service story you’d like to share with us? We invite you to tell us about your experience at brighthouse.com/shareyourstories.
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