Patient and Persistent
Posted on: January 27, 2014
Patient and Persistent

I called Bright House Networks customer care and spoke with Isabella. She helped me correct a problem with my email account. Isabella was persistent in unraveling the details of my problem and was at all times very patient with me as she led me through the steps needed to adjust my computer settings. Her cheerfulness, courtesy and expertise were deeply appreciated.


Elliott – Farmington Hills, Michigan

Do you have a positive customer service story you’d like to share with us? We invite you to tell us about your experience at or follow us on Twitter at @BHNInsider and join the great service conversation via hashtag at #KeepItBright.

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Chris Berry
Chris Berry

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