Editor’s Note: Your stories help us serve our customers better, and we love to hear from you! From time to time, we’ll feature stories or letters you have shared that highlight our commitment to outstanding service. We look forward to hearing how we may have helped make your day brighter.
I want to express how happy I am with all of your team members who have assisted me when I call the customer service department. Please let your staff know how awesome they truly are and how they can make a difference in someone’s life by just understanding their situation.
Thank you, Bright House Networks, for hiring and training a staff who cares.
Mr. Santiago – Kissimmee, Florida
Do you have a positive customer service story you’d like to share with us? We invite you to tell us about your experience at brighthouse.com/shareyourstories.
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