Knowledgeable and Nice
Posted on: October 29, 2013
Knowledgeable and Nice

Your service technician Alan came to my house for a High Speed Internet repair. He was not only on time, but early. Alan was very knowledgeable about his work. He was nice, very pleasant and took the time to explain the issue with my Internet. Bright House Networks should be proud to have employees like Alan.

Please recognize Alan for his hard work and dedication to his job. You can tell he enjoys what he does and cares about his customers.

Thank you Alan and Bright House Networks.

Karen – Orlando, Florida

Do you have a positive customer service story you’d like to share with us? We invite you to tell us about your experience at or follow us on Twitter at @BHNInsider and join the great service conversation via hashtag at #KeepItBright.

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Chris Berry
Chris Berry

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