Job Well Done!
Posted on: December 27, 2013
Job Well Done!

I called Bright House Networks Customer Care for the first time after four years of being a loyal customer due to a billing concern. My call was answered by Ellen. I was impressed how she managed all my billing concerns. Ellen was very courteous, patient, and I could feel her sincerity in wanting to help me. I feel she deserves to hear about my appreciation for her ! Thank you for your dedication and a job well done!


Catherine – Oviedo, Florida

Do you have a positive customer service story you’d like to share with us? We invite you to tell us about your experience at or follow us on Twitter at @BHNInsiderand join the great service conversation via hashtag at #KeepItBright.

Chris Berry
Chris Berry

(1) Reader Comment
  1. Bright house is tops They are always on time and know their job.thanks Bright House.

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