House Rules

Thanks for visiting House2House, Bright House Networks’ official blog. We welcome you to participate in the conversation but want you to know we have a few “House Rules” for everyone to keep in mind:

1. This is a moderated blog, meaning that along with engaging in conversations with you, we will be reviewing all comments prior to posting. We request that your participation be on-topic and respectful, and we reserve the right to not publish all submissions, or remove submissions once posted, at any time.

2. In order to participate, we ask that you provide a valid e-mail address. We won’t publish your e-mail address, but we may use it to contact you directly if we need to communicate with you. You can learn more about our privacy policy here.

3. Please don’t submit any personal information in a comment that you do not want publicly available. For example, we recommend against posting your full name, address, telephone number, e-mail address, or any other information that can be used to identify you directly.

4. We will not discuss financial or legal issues on this platform.

5. Service-related concerns will not be resolved here at House2House for Bright House Networks. They will be addressed by our dedicated Customer Care team. See Online Care options for how to do just that.

6. We offer a lot of valuable information here but to find out if a product or service is available in your area, we suggest visiting our company website at brighthouse.com for more information.

Have fun! We look forward to reading your comments, feedback and ideas.