Hello Friend is a recommitment to the way we at Bright House Networks do business. It’s coming up big with all the little things for you, our customers…just like a friend would do. Hello Friend will continue to bring to life all the ways that we engage and interact with the communities where we provide service.

If you think about it, Bright House Networks is like a friend who’s there to entertain you with hundreds of channels on television.  We help keep you informed by keeping you connected online and enabling you to chat with your friends, and our customer service team is there when you need them.

Hello Friend is not just another ad campaign. It is about the relationship we have with our customers. It is about taking some of the great things we already do and making them even better. It is about what it means to be a service provider by asking a very simple question:

If we saw friends instead of customers, wouldn’t that change everything?