Editor’s Note: Your stories help us serve our customers better, and we love to hear from you! From time to time, we’ll feature stories or letters you have shared that highlight our commitment to outstanding service.  We look forward to hearing how we may have helped make your day brighter.

Today, I had a Bright House support professional named Clayton at the house to help fix my Cable TV.  He was on time, pleasant on the phone when calling to ensure directions to my house, and professional and courteous while he fixed my problem.

I thought that Bright House would appreciate hearing that one of their expert support professionals was exceptional.  The next time I need cable support from Bright House, I’m asking for Clayton.

Thank you,

Lee

Do you have a positive customer service story you’d like to share with us? We invite you to tell us about your experience at brighthouse.com/shareyourstories.