We wish to express our appreciation for extraordinary service provided to us by a Bright House Networks service technician named Nick. He not only resolved our concern, he did so with a very pleasant attitude. He was patient, courteous, friendly and had a nice sense of humor. In an impersonal world where this type of service is often lacking, it was a genuine pleasure to talk to him.
Thank you Nick! Bright House Networks is very fortunate to have you on their team!
Regards, Ron and Patsy
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