We started @BrightHouseCare six months ago and we now have 2,000 followers and over 13,000 tweets! In this time the @BrightHouseCare team has gotten to know many of you and we would like to say thanks to everyone who has taken the time to tweet or DM (Direct Message) with us.

“Bright House Networks believes that the care we take in building relationships with our customers is what makes us different.  @BrightHouseCare works hard to take care of our customers in a personal way, on the customer’s terms.  We work very hard to listen and to make things right for our customers,” said Bill Futch, Corporate Vice President Customer Care.  ”@BrightHouseCare is another way to keep in touch and connect with our customers.  We are very happy with the response and engagement so far on Twitter.”

One of our customers offered to send a video of his experience, check out what Ryan had to say about us.

If you say something interesting, we will likely retweet and share with others or favorite your tweet, so we can remember it forever! The @BrightHouseCare team loves to go through favorite tweets and see all of the nice things our customers say about how they’ve been helped by us! Also, we are always on the lookout for customers who may want to be assisted with their service through Twitter, so don’t be surprised that if you mention us, we check in to see if we can help. If you haven’t had a chance to talk to Dee, Carlos, Kim, Jon, Nick or Ian…Next time you are on Twitter, check us out and send us a tweet to say “Hi!”

Are you on Twitter? How can we help you?